Missing cashback Terms and Conditions

  • Store Retailers do not accept Missing Tickets older than 10 days, So Please File Missing cashback within 48 Hours
  • As these Missing Transactions are dealt with outside the usual payment process, Tickets may take 40-65 days to get resolved and show in your Dashboard-> Cashback. Consequently confirmation period of Missing Transactions can also take longer than 90 days. Rest assured we will try our best to get your transaction approved as soon as possible. That’s when we earn too, so our incentives are always aligned with yours!
  • Incorrect Information may lead to Cancellation of Cashback/Rewards. Please do not raise multiple tickets for the same transaction. This may also lead to the Store Retailer declining the query.
  • Please note that sometimes transactions initially track at lower/incorrect amounts and get updated to the right amount at the time of confirmation
  • While we shall try our best to resolve and get your Missing Cashback Rewards approved, the retailer’s decision is final in this regard